Community Action Agency for Solano County

Collaborative Applicant for Continuum of Care Funding

Homeless Management Information System Lead Agency

Coordinated Entry services are provided through a federal subrecipient agreement with Caminar. For more information, please contact RCS@caminar.org.

Community Action Partnership

Resource Connect Solano

Helping You Through Your Housing Crisis

In need of help? Contact Resource Connect Solano to get connected to homeless assistance programs throughout Solano County:

By Phone: 707.652.7311
By Email: RCS@caminar.org

By Appointment in Person:

909 Tuolomne Street, Vallejo, CA 94590

1234 Empire Street, Fairfield, CA 94533

FREE CONFIDENTIAL SERVICES
Matching and referral to appropriate programs

Resource Connect Solano is the network through which people experiencing homelessness can connect with housing and supportive services in Solano County. It also functions as a system for agencies to contact for support in addressing homelessness.

Please get in touch with us with any questions about homelessness in Solano County.

Help us spread the word: post our flyer!

Frequently Asked Questions about Coordinated Entry

Please see the Housing First Solano Coordinated Entry Policies and Proceduresfor more information.

What does Resource Connect Solano do?
The Resource Connect Solano Coordinated Entry System connects individuals and families currently experiencing homelessness with housing and supportive service programs throughout Solano County.

How can I be referred to Resource Connect Solano?
Contact, or have a person who knows you and your homeless history (i.e. a case manager, your pastor, your primary care doctor, etc.) contact Resource Connect Solano.

Who is eligible to be referred to Resource Connect Solano?
Individuals and families who sleep in a place not meant for human habitation (including on the street), in shelter, or in a transitional housing program, or who are fleeing domestic/dating violence or human trafficking, are all eligible.

I have gone through the Resource Connect House interview process. Am I guaranteed housing?
No. Unfortunately, there is not sufficient housing for all applicants that will seek placement. However, Resource Connect Solano will do its best to connect all participants with housing and supportive services according to their needs.

I have been referred to a housing program in the past. Can I check my status?
Yes. Please contact Resource Connect Solano to check on your status.

Right to File Discrimination Complaint

It is the policy of all providers participating in the Resource Connect Solano Coordinated Entry System not to discriminate against any person because of that person’s race, color, national origin, ancestry, creed, religion, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, familial status, age, source of income, handicap, disability or any other protected classification under state or federal law. People with disabilities have the right to request reasonable accommodations to participate in the Coordinated Entry System.

When a discrimination complaint is received, the CoC Board will complete an investigation of the complaint within 60 days by attempting to contact and interview a reasonable number of persons who are likely to have relevant knowledge, and by attempting to collect any documents that are likely to be relevant to the investigation. Within 30 days after completing the investigation, the CoC Board will write an adequate report of the investigation’s findings, including the investigator’s opinion about whether inappropriate discrimination occurred and the action(s) recommended by the investigator to prevent discrimination from occurring in the future. If appropriate, the investigator may recommend that the complainant be re-assessed or re-prioritized for housing or services. The report will be kept on file for two years.

File a discrimination complaint.

Emergency Transfer Requests

All participants in the Resource Connect Solano Coordinated Entry System shall be informed of their right to file for an Emergency Transfer, per the U.S. Department of Housing and Urban Development Final Rule 2016-2888, Violence Against Women Act Reauthorization of 2013: Implementation in HUD Housing Programs. The Housing First Solano Continuum of Care Policies and Procedures contain the CoC’s Emergency Transfer Plan. Please see the Housing First Solano Continuum of Care Emergency Transfer Plan for Victims of Domestic Violence, Dating Violence, Sexual Assault, or Stalking; and Emergency Transfer Request Form for Certain Victims of Domestic Violence, Sexual Assault, or Stalking– included in these Coordinated Entry Policies and Procedures as Attachments IV and V respectively.

Emergency Transfer Plan and Emergency Transfer Request Form.

Participant Grievance Submission

If so, please fill out the form below.

The Housing First Solano Continuum of Care (CoC)/CAP Solano JPA Participant Grievance Policy applies to all participants in housing and homeless service programs funded by the CAP Solano JPA and/or the Housing First Solano Continuum of Care (HFS CoC). This policy provides participants with the right to grieve any situation where they are denied housing or services by a program. This covers denials of housing or services because of rule violations, non-compliance with program requirements, or not meeting program eligibility.

The goal of this policy is to provide program participants and service providers with a fair and equitable process. If you are a participant in a JPA/CoC-funded housing or homelessness program in Solano County and have been issued a denial of housing/services from a JPA/CoC-funded agency, you may submit an Appeal Request Form or complete the form below. You may also complete the following form to request an investigation if you have a complaint that is not being or has not been addressed through the Participant Grievance Policy.

This form should be completed by the participant but may be written by someone on the participant's behalf. The form and personal information will be kept confidential. A confirmation of receipt and a date for review of the complaint should be received within 5 business days, not including Saturdays, Sundays, and holidays.